Privacy Policy
Last Updated: [13th-May-25]
At Ugen, we are committed to protecting your privacy and ensuring the safety of your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website and services.
By accessing or using https://ugen.in, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Personal Data
We may collect personal information when you:
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Register or create an account
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Place an order
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Contact us via email, phone, or our contact form
This data may include:
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Full name
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Email address
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Phone number
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Shipping & billing address
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Payment and transaction details (processed securely through third-party payment gateways)
Usage Data
We also collect non-personal information automatically when you browse our website. This may include:
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IP address
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Browser type and version
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Pages visited
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Time and date of visit
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Time spent on pages
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Device information
2. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze website traffic.
You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of certain features.
3. How We Use Your Data
We use your data to:
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Process and fulfill your orders
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Communicate updates, offers, or support-related messages
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Improve our website and user experience
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Prevent fraud or unauthorized activities
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Comply with legal and regulatory obligations
We do not sell or rent your personal data to third parties.
4. Sharing Your Data
We may share your information with:
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Trusted service providers (e.g., delivery partners, payment processors, analytics tools)
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Affiliates or partners under strict confidentiality
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Legal authorities, when required by law
All third parties we work with are contractually obligated to protect your data and use it only for the services they provide to us.
5. Data Retention
We retain your personal data only as long as necessary for:
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Providing services to you
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Legal, regulatory, tax, or accounting purposes
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Enhancing security and improving user experience
You may request deletion of your personal data at any time (see Section 8).
6. Data Security
We use appropriate technical and organizational measures to safeguard your personal data. While we strive to ensure 100% security, no method of data transmission over the internet is fully secure.
7. Transfers of Data
Your data may be processed and stored on servers located outside your state or country. By using our services, you consent to the transfer of your data, as long as appropriate safeguards are in place.
8. Your Rights
You have the right to:
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Access the personal data we hold about you
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Request correction or deletion of your data
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Withdraw consent for data processing
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Opt out of receiving promotional emails (via unsubscribe links)
To exercise your rights, contact us at ops@tycheinternational.com.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices or content. Please review their policies separately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this page periodically.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Phone: +91 937 279 2626
Email: ops@tycheinternational.com
Contact Form: https://ugen.in/pages/contact-us
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